Skip to content

Mechanical Flood Protection Comprehensive Warranty & Guarantee Policy

At Mechanical Flood Protection, we stand firmly behind the quality and reliability of our flood protection solutions. Our commitment to safeguarding your home from floods is encapsulated in our comprehensive warranty and a unique money-back guarantee, reflecting our mission to provide peace of mind through advanced technology and personalized services.

Three-Year Warranty

Mechanical Flood Protection offers a robust three-year parts and labour warranty on all our flood protection installations, including sump pump systems, sewer backflow valves, and smart water main meters. This warranty includes complimentary replacement parts and repairs for issues stemming from regular use. Please be aware that the warranty does not extend to foreign materials present in the sump pit.

Money Back Guarantee

We have total confidence in our solutions and as such,  we offer a money-back guarantee if your home floods from the specific type of flood we’ve protected against. If a sump pump system is installed, we guarantee against groundwater flooding. If a sewer backflow valve was placed, we ensure no flooding from sewer backup. And with the installation of a smart water main meter, we promise no flooding from plumbing leaks. For the guarantee to apply, the flood must result in an insurance claim, underscoring the severity and validating the protection claim. Sump basin installations and floor drain installations are not a part of the refund.

Annual Maintenance Plan

An annual service is available to our clients for a nominal fee. During this visit our technicians will inspect and test all equipment installed. They will remove any debris from your sump basin and ensure the discharge pipe is clear. The monitoring and alarm systems will be tested and all batteries will be tested. If everything is in good working order we will provide an additional year of warranty and guarantee coverage. This plan is designed to keep your system in optimal condition and underscores our dedication to your home’s safety beyond the initial installation.

Exclusions & Responsibilities

  • This warranty does not cover damages caused by electrical issues, frozen discharge piping, or external climate-related failures.
  • Maintenance of the pump or any related drainage is the homeowner’s responsibility.
  • The warranty is bound to the scope of work agreed upon and validated by our estimator, based on the symptoms you’ve provided.
  • It does not cover damages caused by water leakage or any future permeation points outside the initial scope of work.
  • Mechanical Flood Protection is not liable for incidental damage related to our work area, such as cosmetic damages.

Claim Process

1

Contact us via phone or email.

2

Provide the original homeowner’s name and address. Original paperwork is preferred but not required.

3

Our technicians will conduct a no-charge inspection to verify the issue.

4

Once verified, we will complete the repairs as described in our warranty or process a refund as per our money-back guarantee.

Mechanical Flood Protection’s warranties and guarantees reflect our dedication to excellence, customer satisfaction, and the assurance that your home remains safe and dry. For any concerns or to avail of our services, reach out to us. We’re here to protect your home and give you peace of mind.

CALL TODAY: +902-397-4938

Speak With Our Helpful Customer Service.

SCHEDULE ONLINE

Book Your Sump Pump Installation Today.

CALL THE PRO'S

OR CALL +902-397-4938

Protect Your Home Today

Our Team is here to Help!

OUR HAPPY CLIENTS

Devon Howes
Devon Howes
2024-02-25
The knowledge Jake has with flood protection is second to none. The system he’s built is the Cadillac of flood protection systems and a very great price for what you’re getting! My companies done quite a few flood renovations since the massive floods last year and every one has gotten his system installed. The peace of mind you get knowing your basement is safe is worth its weight in gold! 10/10 cannot recommend more!!
John McCready
John McCready
2024-02-25
There is no better feeling than knowing your home is protected! We have lived rurally for over 25 years. We've had our share of flooded basements, ruined equipment and ruined personal belongings. When I learned about the system the Mechanical Flood Protection team was installing, I knew we needed it! The piece of mind knowing that we now have a back system as well as a monitoring system that alerts us to any issues is amazing!
Arlene Schmeisser
Arlene Schmeisser
2024-02-09
Would gladly recommend
Audrey Smith
Audrey Smith
2024-01-26
Jake is very knowledgeable. Punctual does a great job. No mess and considerate to the needs of the customer. I would definitely recommend him to anyone.
Liam Hollett
Liam Hollett
2024-01-24
We’ve been working with Jake on a number of projects the last year and he has been my best plumber to date. Piece of mind is priceless in this industry and having reliable sub contractors with a wide breadth of knowledge is a wonderful thing. Couldn’t recommend somebody anymore!
Vera Lloyd
Vera Lloyd
2023-12-11
After my basement flooded I discovered the Mechanical Flood Protection system and decided to explore further. Jake was very professional and answered all my questions so that I could understand things. The battery backup for the system in case of power outage was a great contributing factor in my decision to get the system. The installation was quick and clean, and Jake showed me how to add the app to my phone explaining how to monitor the system 24/7. The comfort I have knowing this system will help protect my home from future flooding (without or without power) is amazing, just like Jake and his team. I highly recommend this system to protect a home, especially with the way the climate is changing.
Peter Corning
Peter Corning
2023-12-09
Just had Jake and his crew in for a water heater replacement. I cannot say enough good about the amazing service, great attitude and high quality work! Great job! I highly recommend them for your plumbing and flood protection needs.
Nick Ogden
Nick Ogden
2023-12-03
I would, hands down, recommend Jake and his team. Their system is a necessity for everyone home owner with a basement.
Nick Ogden
Nick Ogden
2023-12-03
I would absolutely recommend everyone with a basement in Nova Scotia talk to these folks. Jake from Mechanical Flood Protection is fantastic at what he does and is extremely knowledgeable providing the best service possible. Where NS is having an uptick in rain and flooding, there system is a no-brainer for everyone.
Modern Touch Renovations
Modern Touch Renovations
2023-11-30
Great company, great staff. Always a good experience.

Organizations We're

Proud to Partner With